Shipping & Delivery
We take pride in offering international shipping services to more than 200 countries and islands worldwide. Our commitment is to provide our customers with excellent value and services, surpassing expectations and delivering beyond borders.
Packages dispatched from our warehouse in China will be shipped via ePacket or EMS, depending on the product’s weight, size, and specifications. Shipments from our US warehouse will be handled through USPS. Products from other countries will be sent using the most reliable and authentic procedures.
Yes, we do ship worldwide, providing free or standard shipping to over 200 countries. However, in certain locations where shipping may be challenging, we will either contact you or explore alternative shipping methods.
We are not accountable for any customs fees incurred after the items have been shipped. By purchasing our products, you acknowledge that one or more packages may be subject to additional customs fees upon arrival in your country.
Shipping times vary by location, with the following average estimates:
- United States: 10-20 working days
- Canada, Europe: 10-20 working days
- Australia, New Zealand: 10-30 working days
- Mexico, Central America, South America: 15-30 working days
Please note that these estimates do not include our 2-5 day processing time.
You will receive an email with tracking information once your order is shipped. If you haven’t received tracking details within 5 working days, please contact us. In some cases, it may take 2-5 working days for the tracking information to update in the system.
For logistical reasons, items from the same purchase may be sent in separate packages, even if combined shipping is specified.
If you have any further questions, feel free to reach out to us at firstname.lastname@example.org, and we’ll do our utmost to assist you. Laylaxpress appreciates your trust in Laylaxpress for your shipping needs